Freight Assist

About Freight Assist Module

Freight Assist™ connects shippers, carriers, ad freight brokers in a reliable, secure, and efficient way. FreightAssist is accessible through a link on your corporate website and can be optionally branded to look as though it is an extension of your site.

Freight Assist is a cost-effective method that gives your customers the freedom to track and trace the movement of their loads 24 hours a day, 7 days a week, through a secure portal with login credentials.

Empower your customers and your sales reps by offering:

  • Online Customer Service - Customers have the ability to log into the system and do many of the functions that would normally require a phone call to your staff. They can enter orders, track shipments and print invoices (in combination with the Document Imaging Module and the POD Viewer for Freight Assist Module).
  • Customer Shipment Tracking - Customers can see the most recent tracking information available for all their shipments. They can view a summary of all current shipments or view the details for each specific shipment.
  • Customer Order Entry - Customers can enter all the information for a specific shipment and print a bill of lading without ever calling your office.
  • Independently hosted, secure website
  • Customer web reports.
  • Provides on-line order entry, tracking and tracing
  • Automatically updates Fleet Manager Professional
  • Can be branded to look and feel like your website
  • Online CustomerService: Customers can log into the system and do many of the functions that would normally require a phone call to your staff. They can enter orders, track shipments, and print invoices (with the Document Imaging Module and POD Module enabled for Freight Assist)
  • CustomerShipment Tracking: Customers can see the most recent tracking information available for all their shipments or view the details for each specific shipment
  • Customer OrderEntry: Customers can enter all the information for a specific shipment and print a bill-of-lading without ever calling your office
  • Combine FreightAssist with the Communications Module and display the last-known satellite positions of the truck moving the shipment. In addition, as drivers send in their actual pickup and delivery dates the system is updated automatically and this data seamlessly flows to Freight Assist
  • Access an independently hosted, secure web portal that can be branded to look and feel like your website
  • Customer Web reports available for your customers to access
  • Provides online order entry for your customers that creates and updates Orders automatically in your Fleet Manager through our fully-integrated e-Solutions board

Let's drive your business
forward together.