CMW Express raised productivity 30% across dispatch, billing and payroll.

CMW Express implemented TransPlus in January 2021. Before this, they were using a largely manual system that was not working for the business. The software behind it was slow and inefficient, and was creating issues for their customers, especially impacting some of their large retail customers. The support provided by the vendor was not particularly helpful, and the platform was not designed to scale with the business, limiting the firm’s ability to grow effectively.

The CMW Express senior team discovered TransPlus from one of their suppliers and were keen to learn more about the Transport Management System (TMS). Once the team had seen TransPlus' trip board functionality and tracking capabilities, they were convinced that TransPlus was the right solution for their needs. They were pleased with how easy it was to access information and get a comprehensive oversight of all the firm's activities with minimal clicks.

TransPlus has delivered major improvements to CMW Express's performance, delivering a 30% productivity gain. Their firm experienced significant time savings with improved dispatch, billing, and payroll processes. This has resulted in enhanced revenue per mile and a boost in overall profitability.

CMW Express runs TransPlus. See Fleet Manager, the TransPlus TMS for carriers, and its pricing, or get a demo.