Delivering Automation and Productivity Improvements with Fleet Manager

The operations team at Caravan Group were relying on a large number of manual processes to support the business – including manual load boards, paper transactions and manual entry spreadsheets. This meant they had limited visibility around the loads that were being transported and no real-time data. This made it difficult to be proactive when it came to meeting and exceeding customer expectations. As a fast-growing business, Caravan Group needed a system that could introduce both automation and improved visibility.

The Caravan Group senior leadership team approached TransPlus about the Fleet Manager solution while the company was experiencing rapid growth. Early on, the founders at Caravan Group realized they needed a system that would have the functionality and flexibility necessary to support a fast growing transportation company. They were keen to understand how the system would grow with the business and deliver the automation and business support that they were looking for.

Founded in 1997, Caravan Group of Companies has more than 20 years of cross-border experience handling both US and Canadian bonded freight. They are committed to providing their customers with a level of service that meets their needs and exceeds their expectations. With a focus on using the latest technology such as EDI capabilities and in-cab scanners, the Caravan Group provides real-time updates and communications on each shipment. The business has grown to become one of Canada’s leading, privately owned, cross-border transportation carriers, providing a range of services from Truckload and LTL to logistics and warehousing for both domestic and cross-border freight while delivering unparalleled reliability and dependability.