Case Study

How Trailwood Transport Leveraged Technology to Support Growth

“Once we entered in all our data we were able to take an order all the way through to invoicing.”

Lorie Thompson

General Manager, Trailwood Transport

6x Growth

Increase In Revenue


Increased Fleet Size

20 Years

Using Fleet Manager


Fleet Manager
Accounting Integration Module
Mileage Integration Module

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Trailwood Transport relies on technology to drive growth

Trailwood Transport is dedicated to serving the needs of the North American automotive manufacturing industry. Specializing in cross-border full truck loads for automotive assembly plants, they’ve been working hard since 1984 to ensure that essential parts are received on-time, every time, from suppliers across North America.

The Trailwood team of drivers and dispatchers are automotive supply-chain experts. They specialize in providing manufacturers and assembly plants that rely on Just-in-Time (JIT) cross-border freight with a dedicated and reliable logistics partner.

Trailwood relies heavily on technology to ensure their success. Satellite and onboard ELD tablets are used to help their operations team oversee their network, track their freight and maintain compliance with border security initiatives like ACE, ACI, FAST, PIP and CTPAT. The robust and intuitive Transportation Management System from Trans Plus gives them the tools they need to maintain visibility and streamline their communication to meet the demands of their clients.

Growing Pains

When Trailwood first contacted Trans Plus two decades ago they were using time-consuming manual systems to manage all of their logistics which made tracking orders and deliveries very difficult. They relied exclusively on spreadsheets and paper to record their fuel and mileage, which left them open to data errors that negatively impacted their bottom line.

Trailwood recognized that their growth was limited by using outdated methodology and that in order to grow their customer base they needed a solution that would help them eliminate manual errors and improve their workflow – a single system that could take them from entering an order to invoicing a customer.

"Trans Plus and its team of professionals have always been most accommodating for Trailwood Transport in the 20 or more years we have worked with their Transportation Management System.

They are always open to discuss enhancements, integrations and improvements and implement them if it makes sense to meet their individual customer’s needs."

Lorie Thompson, General Manager

Supporting Growth

In the years since first contacting Trans Plus, Trailwood has enjoyed impressive growth in both their fleet and their revenue. Trans Plus’ TMS solution has helped them make the increase from 40 trucks to 135 trucks and expand their profits from $5 million to $30 million.  Trailwood’s close collaboration with their TMS has given Trans Plus the opportunity to continually review and develop the software to meet the firm’s evolving needs, improving workflows and creating the capacity Trailwood needs to support their growth.

What makes Trans Plus a perfect fit for Trailwood Transport is its ability to scale. As Trailwood's operations grew in complexity, the software proved that it could be flexible enough to support their growth towards a mid size fleet. Lorie Thompson, the General Manager at Trailwood noted that Trans Plus software is "quick to implement, very intuitive with a strong focus on the logistically minded use". This has led to widespread user adoption across the organization to further support their continued use and ever growing needs.

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